103.20 KUDOS, QUESTIONS, CONCERNS
In the iteration stage, you need lots of feedback from others to evaluate your idea. A quick and constructive way to facilitate this feedback is by asking people to share kudos, questions, and concerns (KQCs).
Source: This activity is inspired by Future of Fish.
ITERATION
KQCs
Preparation
This is a group activity.
It takes about 10 minutes.
You'll need sticky notes and markers.
(It's best if the stickies are three different colors.)
Instructions
Give folks three sticky pads of different colors. Assign each color a theme (e.g., "concerns" might be yellow, "questions" blue, "kudos" green). Invite them to make stickies while you present your idea or prototype. Give them time after as well.
Tips
If you don't have three colors of sticky pads, ask them to indicate their feedback by writing K, Q, or C on each sticky they share.
Extend
This is a great way to get a bunch of feedback from many people at once. Place stickies on a wall and invite everyone to cluster them into themes.
Ask folks to share their stickies to make sure you understand their feedback.
Consider
Questions and concerns can be discouraging, but they are precious feedback that saves time and makes our designs more relevant.
How did it feel to receive feedback? Was there a difference in how kudos felt vs. questions vs. concerns?
What will you do next? This is a great time to go back into ideation, especially 102.20 How Might We? and 102.30 Hasty Eights.
